Employees using the EAP have the right to confidential services. EAP records do not become part of any personnel records and release of EAP records can only be made with the written permission of the employee.
EAP information cannot be shared with supervisors without the employee’s written consent.
If the employee is using the EAP as a result of a supervisory referral, the counselor will only provide the following information to a supervisor, unless the employee signs a written consent agreeing to the release of additional information:
A. Whether the employee made and kept the appointment;
B. Whether the counselor assesses there is a problem (specifics will not be discussed); and
C. Whether the employee is open to recommendations made by the counselor.
Employees have the right to have access to their records, the right and relevant information regarding their treatment and referrals, and the right to any and all information regarding benefits.
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